FREE UK Delivery
All orders placed online before 2pm are dispatched the same day.
FREE delivery on orders to UK mainland addresses*. Most orders are delivered the next day, however, some of the larger pieces of equipment may take longer. We will advise you of estimated delivery times after your order has been processed. Orders received after 2pm will be dispatched the following working day. Please note that next day delivery is only available in the UK. International shipping takes between 4-10 days.
Weekends & Bank Holidays
Any orders placed over the weekend or a Bank Holiday are dispatched the next working day.
International Shipping (Equipment only)
We currently ship to these countries:
- Canary Islands
- United Arab Emirates (UAE)
If you require a shipping quote prior to ordering, please email you order enquiry to firstname.lastname@example.org.
Standard delivery takes between 1-3 working days (subject to stock). Some ironing equipment is dispatched direct from manufacturers/suppliers and delivery times may vary. Allow between 3-7 working days for delivery of larger pieces of equipment. Products manufactured by HASEL can take up to 21 days to arrive – you will be advised about delivery times when you place your order. Our carriers require a signature upon delivery and should leave a calling card if they call and you are not in. Standard free shipping is to UK mainland addresses only.
We use a number of carriers for our delivery services, dependent on the size/weight of the order, insurance cover, etc.
DPD Local (trackable) for standard deliveries
UPS: For parts / spares
Royal Mail - 2-3 working days
Glendale Transport 5-7 days (pallets)
International: FEDEX, DHL and UPS.
Deliveries to IV, AB31-56, FK18-21, HS, KW, PH & ZE postcode areas will be subjected to an £8.00 surcharge. £8.00 surcharge also applies to Isle of Man, Isle of Wight and all Scottish Islands. If you need a shipping quote before placing an order to these postcodes areas, please contact us on 0203 151 9850. Any order received after 1pm on a Friday will be dispatched the following Monday (excluding Bank Holiday's).
Though every effort is made by us & our couriers to achieve next day delivery, we not guarantee this in every instance. We rely upon the services of a range of reputable couriers. There may be a few occasions when the couriers fail to perform the service that they are required to. Though this happens rarely, from time to time it does occur, and we cannot be held responsible for the late delivery of an item. In the event that you opt for next day delivery - we will refund the extra cost if your order is not delivered the next working day.
*For orders under £35.00 the delivery cost is £5.95. All costs subject to VAT.