All orders placed before 3pm are dispatched the same day.
Free Delivery (1-3 days)
FREE delivery on orders over £35 to UK mainland*
Next day delivery:
+ £5.95 (If ordered before 2pm)
Orders received after 2pm for next day delivery will be dispatched the following day. Please note that next day delivery is only available in the UK, for international shipping, delivery times vary between 4-10 days.
Weekends & Bank Holidays
Any orders placed over the weekend or a Bank Holiday are dispatched the next working day.
We currently ship to these countries:
- Canary Islands
- United Arab Emirates (UAE)
Standard delivery takes between 1-3 working days (subject to stock). Some ironing equipment is dispatched direct from manufacturers/suppliers and delivery times may vary. Allow between 3-7 working days for delivery of larger pieces of equipment. Products manufactured by HASEL can take up to 21 days to arrive – you will be advised about delivery times when you place your order. Our carriers require a signature upon delivery and should leave a calling card if they call and you are not in. Standard free shipping is to UK mainland addresses only.
We use a number of carriers for our delivery services, dependent on the size/weight of the order, insurance cover, etc.
DPD Local (trackable) for standard deliveries
UPS: For parts / spares
Royal Mail - 2-3 working days
Glendale Transport 5-7 days (pallets)
International: FEDEX, DHL and UPS.
Deliveries to IV, AB31-56, FK18-21, HS, KW, PH & ZE postcode areas will be subjected to an £8.00 surcharge. £8.00 surcharge also applies to Isle of Man, Isle of Wight and all Scottish Islands. If you need a shipping quote before placing an order to these postcodes areas, please contact us on 0203 151 9850. Any order received after 1pm on a Friday will be dispatched the following Monday (excluding Bank Holiday's).
Though every effort is made by us & our couriers to achieve next day delivery, we not guarantee this in every instance. We rely upon the services of a range of reputable couriers. There may be a few occasions when the couriers fail to perform the service that they are required to. Though this happens rarely, from time to time it does occur, and we cannot be held responsible for the late delivery of an item. In the event that you opt for next day delivery - we will refund the extra cost if your order is not delivered the next working day.
*For orders under £35.00 the delivery cost is £5.95. All costs subject to VAT.